Full Service — 10%
Your trucking back office, run for you — the 14% Complete plan explained from the 10% up
Dispatch finds the loads. Full Service runs the company around them — customers, payments, claims, reputation. Step up to Complete (14%) and the books, compliance, and AI overview are handled too. It's the office a healthy carrier needs, without hiring one.
Watch
The backoffice, shown instead of listed
The desk that runs communication, claims, books, and reviews — behind our own trucks first.
One bill. The whole office.
Books, claims, compliance, reviews — handled while you drive.
The stack
What 10% actually buys
- Everything in Core dispatch — sourcing, load building, negotiation, paperwork, WhatsApp comms, HOS-aware planning.
- Customer communication — pickup and drop coordination handled professionally, so shippers deal with an office, not a driver at 70 mph.
- Payment process management — invoicing discipline and follow-through on every load. (Brokers still pay you directly, always.)
- Damage-claim handling — multiple repair bids, direct settlement where it's smarter, and small claims kept off your insurance loss history. One bad renewal costs more than a year of our fee.
- Review & reputation building — Central and Super Dispatch standing, plus BBB, Trustpilot, and Google — the compounding path toward direct loads that skip the boards entirely.
- Call tracking, recording & transcription — retained for your company, your asset.
Want the books handled too? The 14% Complete plan adds everything money-side: dedicated bookkeeping & monthly P&L, compliance support (IRP, IFTA, UCR, Form 2290), and the AI business-health overview — email, WhatsApp, Telegram, Discord, calls, texts, and accounting synthesized into one picture. The entire backoffice, one bill.
On Core, call tracking ($199/mo + $99 setup) and bookkeeping ($499/mo + $599 setup) are paid add-ons. On a $40k-gross month, Core→Full Service is $800, and Full Service→Complete is $1,600 with books, compliance, and the AI overview included. Run your numbers.
FAQ
Full Service questions
What does Full Service include that Core doesn't?
Damage-claim handling, call tracking/recording/transcription, and review and reputation building. Bookkeeping & monthly P&L, compliance support, and the AI business-health overview live in the 14% Complete plan.
How does your claims handling protect my insurance?
We manage damage claims by collecting multiple repair bids and settling directly where it makes sense — keeping small claims off your insurance loss history, which is what keeps your premiums survivable at renewal.
What is the AI company-health overview?
A rolled-up view of your operation — email, WhatsApp, Telegram, Discord, calls, texts, and accounting — synthesized so you see how the company is actually doing without living in seven inboxes. It's part of the 14% Complete plan.
Who owns my call recordings and data?
You do. Call tracking, recordings, and transcriptions are retained for your company — they're your asset, not ours.